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Managed Client Cannot Connect

This can be checked using the ping command from the problem client computer. If you need technical support please post a question to our community. Expand Connection (expanded by default) and click Edit server list next to Servers to connect to. These channels include, server to client, server to database, and server and client to the content delivery component, such as LiveUpdate.

Upgrade failed. ESET Remote Administrator Agent (ERA Agent) must be installed on client computers in your environment. Re: Remote Clients not Connecting (SOLVED) « Reply #11 on: June 25, 2012, 07:52:22 PM » Quote from: [email protected] advantage77.com on June 08, 2012, 05:13:16 PMDear Bret,if you are using multiple Yes No We're glad to know this article was helpful. useful reference

Notice that in the2nd Authentication Method section, there are connections using NLTMv2 and Kerberos V5. Privacy Policy Contact Us Legal Feedback on Technical Support Site Please let us know what you think about the site design, improvements we could add and any errors we need Test database and management server connectivity If the management server runs the embedded Sybase database, perform the following steps: Verify that the Symantec Embedded Database service runs, and that the dbsrv11.exe

In the browser command line, type the following command, where management_server_address is the management server's DNS name, NetBios name, or IP address: http://management_server_address:8014/secars/secars.dll?hello,secars When the Web page appears, look for one Sales and Support Specialist Avast reseller Advanced Poster Posts: 740 the only avast! Introduction DirectAccess is the new Microsoft remote access technology that allows you to always be connected to your company network no matter where you are. Click OK.

NTLM is used to authenticate the infrastructure tunnel, and Kerberos is used for the intranet tunnel. Figure 1-4 Expand Assign and click Assign. In the System DSN tab, double-click SymantecEndpointSecurityDSN. When the DirectAccess client is on the intranet, the NRPT is turned off and the only DNS server the client uses is the DNS server that’s configured on its NIC.

UTM Within the UTM dashboard select Endpoint Protection from the left-hand pane and then select 'Open Endpoint Protection live log'. When each product uses the correct version of PHP associated with it, the management server operates properly. Right-click the Administration Server node and select Search. Article appears in the following topics Sophos UTM 9 Sophos UTM 9 > Endpoint Protection Sophos UTM 9 > Endpoint Protection > Management Sophos UTM 9 > Endpoint Protection > Antivirus

Read More Articles & Tutorials Categories Cloud Computing Common for all OSes Dial up, ICS, RAS, ADSL General Networking Interviews Network Protocols Network Troubleshooting Product Reviews VoIP Windows 10 Windows 2000 All Rights Reserved. The scm-server log is typically located at C:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat\logs\scm-server-0.log. Logged Sincerely,J.R. "AutoSandbox Guy" Guthrie"At this point in time, the Internet should be regarded as an Enemy Weapons System!" Print Pages: [1] Go Up « previous next » Avast WEBforum »

Sigh.So... When troubleshooting the DirectAccess client, make sure it has an IPv6 address. The intranet tunnel allows the user to connect to the rest of the network. Logged [email protected]@dvantage77.com J.R.

Figure 1-3 Click the image to view larger in new window Click Add and type the IP address of the server where ERA Proxy is installed into the Host field. This means that the ERA Agent on each client is not connecting to the ERA Server directly, but rather via ERA Proxy, which is on the same local network as the Force clients to connect via a specific Global Catalog server As you are troubleshooting the issue, you might want to take a client approach first to determine if an improperly removed Other unable to proceed errors and installation problems If when the running the installer package you encounter an error with the installation, see the following logs: Sophos Endpoint Bootstrap_timeanddate.txt
Sophos Extract

You can check the debug log by using the following methods: In the SEP client, click the Help button, and then click Troubleshooting. Recover lost client communication by using the SylinkDrop tool From the installation files, go to the \Tools\NoSupport\SylinkDrop folder, and run SylinkDrop.exe. How can we improve?

Thank you.

The other problem I've had is that Avast has corrupted its database three times. The default heap size for Symantec Endpoint Protection Manager is 256 MB. Expand the Monitoring node and then expand the Security Associations node and then click on the Main Mode node. In the left pane of the console, click on the Connection Security Rules node.

There's nothing in the log to indicate a problem other than activity stops. Sigh. Alternatively for licensed products open a support ticket. Epsec::Logic::Base::run:52() /Epsec/Logic/Base.pm
2012:06:22-11:38:19 v9 epsecd[5337]: 6.

You can quickly determine if the DirectAccess client knows whether it’s on or off the network by using the following command: netshdns show state This command should return a result something Connecting to the Exchange server is done by means of a Global Catalog (GC) server which is a role of an Active Directory Domain Controller and acts as a backbone in Figure 2 As you can see in the figure, the machine location is reported as Outside corporate network. Member Posts: 52 Remote Clients not Connecting (SOLVED) « on: June 07, 2012, 09:32:12 PM » My battle with Avast 7 clients continue.

Key: HKEY_CURRENT_USER\Software\Microsoft\Exchange\Exchange Provider Value name: DS Server Value type: REG_SZ Value: FQDN of the GC server You can ask your mail administrator or support desk for the FQDN of a Global Solution The communication channels between all of the Symantec Endpoint Protection components must be open. Yes No Comment Submit Sophos Footer T&Cs Help Cookie Info Contact Support © 1997 - 2016 Sophos Ltd. If the address is blank, see sectionEndpoint fails to register.

You can run the tool remotely or save it and then run it on the client computer. Figure 6 You can easily test name resolution with ping, as you see in Figure 7 below. Deploy the communication file to the client computer: An additional option in SEP 12.1.2 (RU2) and later is the Communication Update Package Deployment. Today, I cleaned up those on my local network, BUT I have about a dozen laptops that are not local that were successfully connecting through the internet to SBC v6 when

Will watch it over time to see if the issues continue. In the Server drop-down list, verify that the correct server and instance is selected. With DirectAccess, I get to use my rich desktop applications on my rich client platform to put out quality work without ever thinking about connectivity. You can view the NRPT settings by using the command: netsh namespace show effectivepolicy Figure 3 Here you can see, in Figure 3, that any name in the corp.contoso.com domain will

I never had that problem with ADNM, and it happened today with SOA about 30 minutes after I installed it and rebooted the server. If you go this way, email me for the mirror patch. Note: If you’re getting this error when starting Outlook when you’re not using an Exchange account, recreate your mail profile with the correct mail account type (POP3, IMAP or Outlook Hotmail Guthrie - avast!

The command should return the server's correct IP address. If not, 70 computers all with the same settings is fine for SOA.The only complaint I have is that it occasionally just "stops" That is the console is there, but client